Privacy policy



Privacy policy and the use of cookies

  1. This Privacy Policy sets out the rules for the processing and protection of personal data provided by users in connection with their use of the services offered by the ManSPA website (hereinafter: Service).

  2. The administrator of personal data contained in the Website is ManSPA with its registered office in Krakow, 31-047 Kraków, ul. Józefa Sarego 17, entered in the Register of Entrepreneurs. (hereinafter: Administrator).

  3. For the sake of security of entrusted personal data, the Administrator acts on the basis of internal procedures and recommendations, in accordance with the relevant legal acts in the field of personal data protection, in particular the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 EC.

  4. The Administrator takes special care to protect the interests of the data subjects and, in particular, ensures that personal data is:

    a. processed in accordance with the law;

    b. collected for specified, legitimate purposes and not subject to further processing incompatible with these purposes;

    c. Substantially correct and adequate in relation to the purposes for which they are processed;

    d. stored in a form that permits identification of persons to whom they relate, no longer than is necessary to achieve the purpose of processing.

  5. Personal data are processed on the basis of the consent expressed by the users of the Website and in cases where the provisions of applicable law authorize the Administrator to process personal data.

  6. The Administrator processes personal data provided voluntarily by the Website users, only in order to:

    a. responding to user's queries directed by using the contact form,

    b. accepting reservations using the online booking system,

    c. the provision of services provided by the Administrator pursuant to Article 6 para. 1 lit. b) THE RODO,

    d. marketing, including sending commercial information to the e-mail address, if the customer has agreed to it, by marking the appropriate box in the booking process or submitting a request via the contact form. Consent to the processing of data for marketing purposes and sending commercial information may be withdrawn by clicking the appropriate link in the received message or sent such notification to the Administrator's e-mail address,

    e. implementation of the legitimate interest of the Administrator of personal data in specific cases pursuant to Article 6 para. 1 lit. f) RODO, eg debt collection or video traffic monitoring within the Facility.

  7. Recipients of personal data may be bodies, institutions and entities authorized under the law, as well as entities providing services to the Data Administrator (eg legal, IT, marketing, accounting and other entities involved in the implementation of the ordered service.

  8. The administrator may use automated decision-making, including profiling, for marketing purposes, and adjusting the offer.

  9. The data processed by the Administrator is available to the user of the Website who provided it. The User also has the right to modify these data, demand their removal and limit or cease the processing of their personal data at any time. At any time, the user may also request removal of their personal data from the website. The right to data transfer does not apply, as no standard has been set for the exchange of such data between hotel facilities.

  10. The Website User has the right to withdraw the consent at any time without affecting the legality of the processing, which was made on the basis of the consent prior to its withdrawal.

  11. In order to exercise your rights indicated in point 8 above, the Website user should contact the Administrator using the same e-mail address or phone number provided to the Website by contacting

  12. Each user of the website may file a complaint to the Office of Personal Data Protection.

  13. The administrator performs the functions of obtaining information about users and their behavior in the following way: a. by voluntarily entering information in forms, b. by collecting "cookies".

  14. The first time you visit the ManSPA website, the user is informed about the use of cookies. By staying on the site, the user accepts the use of cookies on the website. No change, on the user's side, browser settings, is tantamount to consenting to the use of "cookies".

  15. Installation of "cookies" is necessary for the proper provision of services on the Website. The "cookies" contain information necessary for the proper functioning of the website, in particular those requiring authorization.You can at any time change the settings of your browser, in the scope of handling and saving cookies.

  16. The following types of "cookie" files are used as part of the Website a. session - remain in the browser until it is disabled or logged out from the website they were posted on, b. Permanent - remain in the device's web browser until they are removed by the user or for a pre-set time specified in the cookie file parameters.

  17. In terms of the functionality of each cookie, they can be divided into:

    a. conversion files that allow you to analyze the performance of different sales channels

    b. Tracking (tracking) files that, in combination with conversions, help analyze the performance of different sales channels

    c. marketing files used to personalize the content of ads and their proper targeting

    d. analytical tools that help improve the comfort of using the website by understanding how users use it

    e. necessary files, that is fundamental to the basic functionality of the site. The cookies we use allow us to develop our website.

  18. Some "cookie" files may be placed by the website provider and online booking system only in order to:

    a. improvement and support of the booking process

    b. analyze and collect statistical data on the use of the website and the online booking system in order to improve them

  19. The Website may contain links to other websites that operate independently of the Website and are not supervised by the Website in any way. These websites may have their own privacy policies and regulations, with which we recommend that you read them carefully.

  20. The website has Google Analytics installed, which tracks user traffic on all subpages using cookies. Information obtained using this tool is not shared with other entities and is used only for statistical purposes and to improve the usability of the site.

  21. The Administrator reserves the right to change the privacy policy of the website, which may be caused by the development of Internet technology, possible changes to the law in the field of personal data protection and the development of the Website. We will inform users about all changes in a visible and understandable way.